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Data Centre Operations Standard

Foreword
Creation and maintenance of this Standard
Disclaimer and Limitation of Liability
Scope and Application of this Standard
Audit and Certification
Normative References
Definitions of Terms, Acronyms, Abbreviations and Units of Measure
The EPI® - Data Center Framework^©
Service Level Management
Organization
Safety and Crisis Management
Security Management
Project Management
Facilities Management
Data Center Operations
Environmental Sustainability
Monitoring / Reporting / Control
Organizational Resilience
Governance, Risk and Compliance
Appendix-A: DCOS maturity levels (informative)
Appendix-B: EPI IT
Appendix-C: Example skills matrix (Informative)
Appendix-D: Example resource matrix (Informative)
- Master Resource Matrix (MRM)
- Detailed Resource Matrix (DRM)
Appendix-E: Example data center documents (Informative)
Appendix-F: Maintenance checklist considerations (Informative)
EPI: Company Profile

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Appendix-E: Example data center documents (Informative)

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Equipment/component documents

Brochures.
Technical specifications.
Installation and maintenance manuals.
Operating manuals.
Test plans and reports.
Service reports.